Shipping policy
Last updated: 26 August 2026
Where we ship
We ship to all 50 US states, including Alaska and Hawaii, as well as US territories and APO/FPO/DPO military addresses. We do not ship internationally at this time.
Order processing
Orders are packed and dispatched within 1–2 business days of being placed. Orders placed on a weekend or US public holiday are processed on the next business day.
Delivery times and cost
Shipping is calculated at checkout based on weight and destination, and the exact cost is shown before you pay.
- Standard: 3–7 business days after dispatch
- Expedited: 2–3 business days after dispatch, where offered at checkout
Delivery estimates are counted from dispatch, not from when the order is placed. Alaska, Hawaii, US territories and military addresses may take longer.
How we pack
Single packs ship in a rigid mailer. Field Kits and Display Boxes ship in a box with protective fill so the seal, corners and edges arrive intact — condition matters on sealed collectibles and we pack accordingly.
Every order ships factory sealed. We do not open, weigh, sort or search product before dispatch.
Tracking
You will receive a tracking number by email as soon as your order leaves us. Please allow up to 24 hours for the carrier's first scan to appear.
Damaged in transit
Photograph the parcel and its contents as they arrived, before unpacking further, and email us within 7 days of delivery. We will replace or refund the order. Photographs of the outer packaging are what allow us to file a carrier claim, so they genuinely help.
Lost or delayed parcels
If tracking has not updated for 7 business days, contact us and we will open a trace with the carrier. If a parcel is confirmed lost, we will replace it or refund you in full.
Incorrect addresses
Please check your shipping address carefully at checkout. If a parcel is returned to us as undeliverable because of an incorrect address, we will contact you and can reship once the corrected address is confirmed; reshipping costs may apply.
Contact us
Card Exchange Club
2428 S 47th St
Kansas City, KS 66106
United States
Email: support@cardext.shop
Phone: +1 (712) 393-8174